btpro takes the privacy and security of your personal data seriously. This Privacy Policy explains what information we collect, how we use it, and the rights you have over your data as a btpro account holder.
Six core principles that govern how btpro handles your personal data.
btpro uses SSL encryption across all pages and transactions. Your personal data — including name, contact details, payment information, and account activity — is stored on secured servers accessible only to authorised btpro personnel with a legitimate operational need.
btpro does not sell, rent, or trade your personal data to any third party for marketing purposes. Your data is used solely to operate and improve the btpro platform, fulfil regulatory obligations, and protect your account and funds.
You have the right to access a copy of your personal data held by btpro, request correction of inaccurate data, and in certain circumstances request deletion. Submit a data request by contacting btpro support — details at the foot of this page.
btpro sends promotional communications only to users who have consented to receive them. You may withdraw marketing consent at any time via your btpro account settings. Withdrawal of marketing consent does not affect transactional communications essential to account operation.
btpro retains personal data for the period necessary to fulfil the purposes outlined in this Privacy Policy, or as required by applicable legal and regulatory obligations — including anti-money-laundering record-keeping requirements. Data is securely deleted thereafter.
Where btpro shares data with third-party processors — such as payment providers like JazzCash and Easypaisa, or identity verification services — we do so under contractual data processing agreements that require those processors to protect your data to the same standard as btpro.
This Privacy Policy describes how btpro ("we", "us", "our") collects, uses, stores, and protects the personal data of individuals ("you", "your") who access or use the btpro Platform at btpro.club. btpro is committed to handling your personal data responsibly, transparently, and in accordance with applicable data protection principles.
By registering an account with btpro or using any btpro Service, you acknowledge that you have read and understood this Privacy Policy. This Policy should be read alongside the btpro Terms and Conditions, which are incorporated herein by reference.
btpro is the data controller in respect of personal data collected through the btpro Platform. As data controller, btpro determines the purposes and means of processing your personal data. If you have questions regarding data controllership or wish to exercise a data subject right, please contact btpro using the details in Section 14 of this Policy.
btpro collects personal data in the following categories:
btpro collects data directly from you (via registration forms, account settings, and support contacts), automatically (via cookies and server logs), and from third parties (identity verification providers and payment processors) where necessary.
btpro uses your personal data for the following purposes:
btpro processes your personal data on the following legal bases:
btpro does not sell or rent your personal data to third parties. btpro may share your data with the following categories of recipients in the circumstances described:
btpro uses cookies and similar tracking technologies to operate the Platform and improve user experience. Categories of cookies used include:
You may control non-essential cookies through your browser settings. Blocking essential cookies will impair Platform functionality including the ability to log in to your btpro account.
btpro retains personal data for as long as necessary to fulfil the purposes set out in this Policy, including:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents re-identification.
Subject to applicable law, you have the following rights in relation to your personal data held by btpro:
To exercise any of the above rights, contact btpro support using the contact details in Section 14. btpro will respond within thirty (30) days. Identity verification may be required before a request is fulfilled.
btpro implements appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, destruction, or alteration. Security measures include SSL/TLS encryption across all Platform pages, password hashing, two-factor authentication options for account access, access controls limiting internal data access to authorised personnel, and regular security assessments of our infrastructure.
Despite these measures, no internet transmission or storage system is completely secure. If you believe your btpro account has been compromised, contact btpro support immediately and change your password without delay.
btpro is strictly a platform for adults aged 18 years and over. btpro does not knowingly collect personal data from individuals under 18. If btpro becomes aware that a user under the age of 18 has registered an account, that account will be immediately closed, all data associated with it will be deleted, and any funds will be returned via the original deposit method. If you believe a minor has registered on btpro, please contact support immediately.
btpro may transfer personal data to servers or service providers located outside Pakistan where operationally necessary — for example, where cloud infrastructure or game content providers are based in other jurisdictions. Where such transfers occur, btpro takes steps to ensure that your data is protected to a standard equivalent to that applied within Pakistan, including through contractual safeguards with data processors.
btpro may update this Privacy Policy periodically to reflect changes in our practices, applicable law, or regulatory requirements. Material changes will be communicated to registered users via email or an on-Platform notification prior to taking effect. The "Last updated" date at the top of this Policy will be revised upon any update. Continued use of the btpro Platform following a Policy update constitutes acceptance of the revised terms.
If you have questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by btpro, please contact our support team. We aim to respond to all data-related enquiries within 30 days.
support at btpro.club (plain text — not a clickable email link)
Response target: within 30 days of receipt, during PKT business hours.
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